Here's just a small sampling of the businesses that we have helped & what they have to say about us.

Intro Travel Limited

As the Managing Director of three fast-growing companies, it's very easy to get caught up in the day-to-day operations of running my businesses and lose sight of the bigger picture.     

Rapid business growth and ever-changing technology have presented the challenge of developing internal processes and systems that facilitate growth and allow me to focus on the things that really matter.  

Realising this need, I recently employed the services of Business Design Coach - a Sydney based company that provide business consultation and coaching, along with a host of other services all aimed at helping business owners work on and not in their business.       

BDC quickly gained an excellent understanding of my businesses, then worked with me to develop new systems and processes on everything from recruitment & training, sales & marketing, website & backend development and customer relationship management. They also provided all of the training to my staff on the new systems and processes and did this in a way that was not only fast and effective, but fun.      

After only a few months of working with BDC, not only are my businesses performing better,  but they are now easier and much more enjoyable to run.     

Michael Fotheringham, Director


D&C Interior Projects

In 2013 D&C Interior Projects experienced an unprecedented rate of growth both in turnover and staff numbers. This growth, while welcome, was not planned for and exposed gaps in our systems, procedures & general operations which, if left unchecked, represented a great risk with respect to the ongoing success of our business.   

With all resources stretched to the limit, we had little time to dedicate to Office Management, establishment of Systems and Procedures and most importantly ensuring our finance section was being managed properly.  

I was referred BDC by an associate who spoke very highly of their services & engaged them on an initial 4 week troubleshooting contract to get our accounts and finance areas in order. Lucy was able to start working with us immediately & I was impressed at how quickly she integrated into our business and got down to work.     

On expiry of the contract I recognised that there was a great deal more to be done & we have continued to work with BDC over the past 6 months.                 

To date Business Design Coach has achieved the following for D&C Interior Projects:  

  • Updated bookkeeping & performed a thorough clean up of Xero accounts package.  
  • Implemented accountable processes for workflow, accounts payable & receivable.  
  • Implemented a full business management system into the company; created all relevant documentation,   systems &  processes for running the business smoothly & trained all staff.    
  • Recruited & inducted new staff smoothly & effectively.    
  • Provided massive stability through her business acumen & support at Director level.

BDC has been invaluable to not only my business but to me on a personal level, having freed up much of my time to focus both on growing my business and achieving a better work life balance.    

The competency provided over a wide range of areas in business management along with skill & professionalism has meant that I’ve had no hesitation in continually extending the services of BDC within my company. 

I have no hesitation in recommending BDC to any business & will gladly speak in person to anyone considering them who is seeking a reference.

Gary Poechhacker, CEO



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